The same Template data sets and Training Modules are installed with both AWhere Express and AWhere Professional. You should have templates and training modules on your computer. First, let’s be sure you are looking the right place. It does sound like you are going to the right place for the training modules, as you describe in your question. For the Templates, you would go to File > Open Database, and in the window that appears, you would click on the Templates tab. If that tab is empty, then there is something wrong…typically, this means that there was an installation error. Also, if this is the case, you probably can’t access the Flash demonstration movies (available via the ‘Welcome’ window) either.
Primary Solution - This problem has happened occasionally on some computers for reasons we have not yet determined. Usually, when this occurs, it is on a computer where the user has installed AWhere at some location other than the default installation location (C:\Program Files\AWhere\AWhere SIS 3.x\). If this is your case (if AWhere is installed on your computer at some location other than that path shown above) then I would suggest that you completely uninstall AWhere from your computer (Control Panel > Add or Remove Programs), and then after you have uninstalled AWhere, re-install it, but this time, allow it to install at its default location on your C: drive (the path shown above). This will probably resolve the problem. However, if you absolutely cannot install AWhere on your computer’s C: drive for whatever reason, try the alternative solution below.
Alternative Solution - Probably, the Template and Training Module files were placed onto your computer during the initial installation, but were just not placed at the location where AWhere is looking for them, and that is why it can’t see them. AWhere is looking for them at a specific location relative to the location of the main AWhere application’s .exe file. If you cannot re-install AWhere on the C: drive (per the primary solution above), then your alternative is to copy the Template and Training Module files to the location on your computer where AWhere expects to find them. The location where they were placed is probably C:/Program Files/AWhere/AWhere SIS 3.8/... (if so, you will see a ‘Training’ folder and a ‘Templates’ folder at that location…see image below). Use Windows Explorer to go to that location…if you do not see that path, or those folders, or if the folders are there, but they are empty, then perform a file search on your computer, and look for a file named ‘Global Boundaries.amap’ (that is one of the files inside that ‘Templates’ folder below). If your computer finds that file, then that will lead you to the location of the rest of the templates and training module files. That location, with its sub-folders, would be structured like this image below:
(Ignore the ‘Add Ins’ folder for now.) The ‘Flash’ folder should have six .exe files (these are Flash demo movies mentioned before), the ‘Templates’ folder has a number of .amap files, and one ‘Default’ sub-folder (see above), and the ‘Training’ folder contains the training modules…there are four training modules, each contained within its own sub-folder (e.g. ‘Beginner 1’).
What you want to do is to first close down AWhere, it should not be running when you do this copy/paste. Then use Windows Explorer to select and copy the Flash, Templates, and Training folders (those folders and their entire contents will be copied), and then paste those folders at the ‘same’ location relative to where-ever you do have AWhere installed (i.e. that is, paste them under the ‘AWhere SIS 3.8’ folder where AWhere is installed...if you don't know where that is, do a file search on your computer for 'AWhere38.chm'...that is a file located in AWhere's installation directory). Most likely, if you were to look at the location where AWhere is installed (before you do the copy and paste), you will either not see these folders, or they will be there, but will be empty. So, if those folders are there and are empty, just completely replace them with the copied ones when you do the ‘Paste’.
In the end, you should have the above folder structure under the ‘AWhere SIS 3.8’ folder where AWhere is installed, and those folders should have items in them…they should not be empty. Start AWhere once again, and now try to access a Training Module, or a Template. If you still cannot see them, then I would strongly suggest you un-install AWhere, and re-install it at its default location on C: to resolve this (refer again to the 'Primary Solution' above).